Automic Workload Automation

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  • 1.  Logs not generating after windows agent got disconnected.

    Posted Apr 03, 2025 04:13 AM

    Hello Community,

    A Windows agent disconnected unexpectedly due to a connection error. Attempts to restart the service were unsuccessful, and no logs were being generated.

    I created a new temp folder and renamed old temp folder, then restarted the service, after that agent started without any errors.

    What could be the cause for this issue?

    Thanks and Regards,

    Aditya Simha S



  • 2.  RE: Logs not generating after windows agent got disconnected.

    Posted Apr 27, 2025 12:18 PM

    Hello Aditya, 

    The Agent you are referring to is V21 agent ? 



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    Regards,
    Prosenjit
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