Job = Terminated, but job was successful

[Corrie Kantowski]

We are running Version: 12.0.01/Oracle 19c, Agent Version: 12.1.01.00-7314 on Operating System: Red Hat Enterprise Linux 7.9. We have one WCC server.

We have a situation where a command job (run in CaaS) runs successfully most of the time in less than 1 minute. However, at times, it appears that the result does not get reported back to Autosys, and the job ends up terminating after the 10 minutes specified in the job definition. This looks like it has occurred (quite often) on other jobs as well. Can you tell me how I should begin to troubleshoot this? 

[Antony Askew]

I'd start with the Agent log/spool files from the terminated job executions.  The Agent should be waiting for the child (job) process to complete, and return an exit code back to the Agent.

[James Marshall]

It sounds like Autosys is not receiving notification from the remote machine and/or subsystem on the command's disposition. This is especially common for commands that start a process on a subsystem (or remote application) and then there are issues with that subsystem/remote application not returning a disposition. So Autosys can only report it's last known status, which is "RUNNING".

Bo Marshall
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