Create a site-defined condition macro for this.
Use the condition in a notification rule.
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Lindsay Estabrooks
Principal Consultant
IT-EDU Consultants LLC
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Original Message:
Sent: May 15, 2023 12:50 AM
From: Ankit Kumar
Subject: How to create custom notification?
Hi Team,
How can I create a custom notification in CA ServiceDesk which will trigger only when the area is applications.
Please help me with how I can do this.
Thanks,
Ankit