How to changed device name in CA PM

[Cassio Pinheiro]

how to change device name/ device alias in cap pm.

I'm using a REST CLIENT (browser extension), however I'm not getting success.

I noticed that there is a NAMELOCKE line, marked as LOCKED, does it not allow changing the name ?!?!

Does anyone have a guide?

Cássio

[Jeffrey Pinard]

If you use DA rest to change a device via PUT http://DA:8581/rest/devices/<deviceitemid>, and set a new Item->Name value, it will automatically set the namelock to true.  Only when the name is set back manually, will it unset the namelock.

You can always lock the current automatic name by setting the namelock to locked so nothing internal to DA can change it.  Only DA rest can change it.

The new value should be synchronized to Portal, and Inventory->Devices should reflect the new name after the global synchronization finishes.

The Device Name Alias is called AlternateName in the DB.  It can be changed via the edit icon on the Device Context page details/summary tab.

It can be set via Portal REST api for devices.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/22-2/Performance-Monitoring-with-DX-Performance-Management/apis/performance-center-rest-web-services/devices-web-service/set-the-alias-name-for-a-device.html

[Cassio Pinheiro]

Hi Jeffrey,

in the document - https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/22-2/Performance-Monitoring-with-DX-Performance-Management/building /set-alias-names-for-multiple-monitored-devices.html - is oriented to use a script.

I tried, but it had no effect. I want to change the field - NAME.

Cassio

[Jeffrey Pinard]

That webpage refers to the Portal web services.  It's only for updating the Device Name Alias field, NOT the Device Name field like in Data Aggregator monitored devices.

Only using DA rest can you manually modify the Device Name field in Portal, as it's synced from the data sources.

If you were to show Device  Name and Name Alias columns in the Inventory->Devices page, you can update the Name Alias and should see it reflected in Inventory or views using Device Name Alias instead of Device Name (or when Display Settings are set to Use Name Alias).

[Jeffrey Pinard]

Additionally, we do push from Portal to the DA, the Device Name Alias.  It gets store in AlternateName attribute in DA.  Can see it via odata or via DA rest in the Item section of the XML.