How can I send only one alert per hour?

[Luis Braum Garcia Vargas]

Hello everyone 

I want to send only one email per hour for each alert. i tried setting many parameteres in notificacion channel and policy alerts but it continues sending alertas every 2 minutes.

[Adeesh Fulay]

Pls share more details. An example would be helpful. 

When you say "sending alerts every 2 mins" do you mean a new alert is created every 2 mins or is there a state change to the same alert every few mins?

If you are getting new alerts frequently, you may want to use Custom Situations to cluster these alerts:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-observability/saas/settings/ai-machine-learning/custom-situation-definitions.html 

OR

If the same alert keeps opening/closing frequently, you can also tweak the policy settings by filtering on severity increases, or by creation date, etc.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-observability/saas/settings/alarms-alerting/create-policies/create-policy.html

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Thanks,
Adeesh
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