Getting quarantined Mails details through api

[kiran Kumar Vasanthavada]

Hello Everyone,

I would like to inquire whether it is possible to retrieve details of quarantined emails in Symantec Messaging Gateway (SMG) via the API. We are planning to integrate SMG with DLP, and emails will be quarantined if they match specific content filters defined in DLP.

My primary questions are:

1. Can we use the API to fetch information about quarantined emails?
2. Is it possible to release quarantined emails through the API? 

Looking for your suggestions.

Regards,

Kiran Kumar V

[alexander smg]

Unclassified | Non classifi?

Those are great questions. API integration is not mature yet in smg.

[Andrey Fyodorov]

Which DLP solution? If you are going with Symantec DLP, then the integration is natural. But it is not done by an API metadata pull from SMG. Symantec DLP records all the matching metadata first and then adds a message header that SMG can use to make the quarantine decision.

[Markko Meriniit]

 Info about REST API is here https://techdocs.broadcom.com/us/en/symantec-security-software/email-security/messaging-gateway/10-9-0/Administration---Settings/smg-rest-api.html

It's quite limited so you can only monitor SMG and query Message Audit Log

Markko

[alexander smg]

Unclassified | Non classifi?

I have the rest api stuff not really working with smg.