file transfer failure during configuraton

[Emmett Benson]

Hi, 

I am getting file transfer failure during configuration of a NIC setting on a PC. 

I couldn't find a solutions. 

Can anyone advise how to over come this issue?

[08/22/2024 15:05:27.800 6712 0] DsAgent.cpp:490 About to serialize objects

[08/22/2024 15:05:28.827 6712 0] bootstrap.cpp:1131 - Error reading input file.

[08/22/2024 15:05:28.926 6712 0] bootstrap.cpp:467 GetCfgFilename(): strName = C: 

[08/22/2024 15:05:55.233 5560 0] ReplyUpdateComputer.cpp:190 - Error removing registry value.

[08/22/2024 15:05:55.244 5560 0] ReplyUpdateComputer.cpp:296 - Error reading logevent status from registry.

[08/22/2024 15:06:28.084 20912 0] RequestSendFile.cpp:728 - CRequestSendFile::DoReceiveFile: caught CIPCError exception

common\ipc\TcpSocketIpc.cpp:71 - CTCPSocketIPC::Connect Failed to connect

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

[08/22/2024 15:06:28.085 20912 0] RequestSendFile.cpp:568 CRequestSendFile::HandleMessage : Error Receiving file. DoReceiveFile() returned false.

[08/22/2024 15:07:0.449 19520 0] RequestSendFile.cpp:728 - CRequestSendFile::DoReceiveFile: caught CIPCError exception

common\ipc\TcpSocketIpc.cpp:71 - CTCPSocketIPC::Connect Failed to connect

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

[08/22/2024 15:07:0.456 19520 0] RequestSendFile.cpp:568 CRequestSendFile::HandleMessage : Error Receiving file. DoReceiveFile() returned false.

Em

[Scott Andreas]

Hello Emmett

This error is usally cause by a firewall issue. If using windows firewall run as a test from cmd on GSS server and the endpoint: netsh advfirewall set allprofiles state off

If this reolves the issue then you know that you will need to address the firewall rules and allow for port 402 through. Here is a documenton ports to open: https://knowledge.broadcom.com/external/article/169520/tcpudp-ports-required-in-ghost-solution.html

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Scott Andreas
Broadcom Technical Supprt
GSS\DS\ITMS
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