Endpoint Protection

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  • 1.  False positives incorrectly detected by Endpoint Protection

    Posted Sep 27, 2024 12:44 PM

    Hello  everyone,

    on our clients we have installed a in-house developed application. Endpoint Protection incorrectly reports this application as being a threat to the Endpoint Protection Manager. Every morning our application is mistakenly classified as a threat by the scheduled scan/auto-protect on the clients.

    As mentioned in the following article (Submit false positives incorrectly detected by Endpoint Protection (broadcom.com)) we apply the latest release of virus definitions daily on all our clients. For all clients we have also created exceptions for the folders where our in-house developed application is installed and in addition we made hash-based exceptions for our application. 

    In our case i don't know what else we can do so please help me.

    The version of Endpoint Protection in use.
    RU6 14.3.9210.6000

    The component that logs the detection
    Scheduled Scan/Auto-Protect

    best regards

    Johannes



  • 2.  RE: False positives incorrectly detected by Endpoint Protection

    Posted Oct 01, 2024 05:09 AM

    Hi, 

    We have the same problem.

    Has anyone found a solution?

    Thanks