Hi Everyone,
I'm trying to upgrade SDM from 17.3.0.14 to 17.4 and occurred this error:
Looking the install.log file, I see this error below:
2024/04/12 11.35.45.133 ERROR [DeployThread: Executando as etapas anteriores ࠩnstala磯 para as atualiza絥s do CA Service Desk Manager: 17.4] [KeyInfo] Error in saving properties of keystore
2024/04/12 11.35.45.181 ERROR [DeployThread: Executando as etapas anteriores ࠩnstala磯 para as atualiza絥s do CA Service Desk Manager: 17.4] [CABIUtil] com.ca.bicoe.cajasperserver.common.util.CABIExceptionForRunTime: java.io.FileNotFoundException: Directory Not found
at com.ca.bicoe.cajasperserver.preauth.sso.ext.auth.KeyInfo.saveKeyStroreAsProperties(KeyInfo.java:167)
at com.ca.smsi.installcore.util.JasperUtil.GenerateKey.getKeyInfo(GenerateKey.java:82)
at com.ca.smsi.installcore.util.JasperUtil.GenerateKey.GenerateJKSFile(GenerateKey.java:37)
at com.ca.smsi.installcore.util.JasperUtil.JasperJKSGenerator.generateJasperJKS(JasperJKSGenerator.java:127)
at com.ca.smsi.installcore.util.JasperUtil.CABIFactory.generateJasperJKS(CABIFactory.java:47)
at com.ca.smsi.installcore.util.JasperUtil.CABIFactory.GenerateJasperJKSFile(CABIFactory.java:111)
at com.ca.smsi.installui.patches.postInstall.SDMJasperJKSCreateAction.GenerateJasperJKSFile(SDMJasperJKSCreateAction.java:82)
at com.ca.smsi.installui.patches.postInstall.SDMJasperJKSCreateAction.execute(SDMJasperJKSCreateAction.java:67)
at com.ca.smsi.installui.patches.postInstall.PreConfigurationBase.run(PreConfigurationBase.java:37)
at com.ca.smsi.wizard.task.Task.start(Task.java:240)
at com.ca.smsi.installcore.DeployThread.run(DeployThread.java:1421)
Caused by: java.io.FileNotFoundException: Directory Not found
at com.ca.bicoe.cajasperserver.preauth.sso.ext.auth.KeyInfo.saveKeyStroreAsProperties(KeyInfo.java:158)
... 10 more
2024/04/12 11.35.45.183 INFO [DeployThread: Executando as etapas anteriores ࠩnstala磯 para as atualiza絥s do CA Service Desk Manager: 17.4] [Utils] Path value is valid
2024/04/12 11.35.45.194 INFO [DeployThread: Executando as etapas anteriores ࠩnstala磯 para as atualiza絥s do CA Service Desk Manager: 17.4] [Utils] Path value is valid
2024/04/12 11.35.45.194 ERROR [DeployThread: Executando as etapas anteriores ࠩnstala磯 para as atualiza絥s do CA Service Desk Manager: 17.4] [GenerateKey] KeyInfo is invalid!
2024/04/12 11.35.45.194 ERROR [DeployThread: Executando as etapas anteriores ࠩnstala磯 para as atualiza絥s do CA Service Desk Manager: 17.4] [CABIFactory] JKS File upload failed
java.security.NoSuchProviderException: KeyInfo is invalid!
at com.ca.bicoe.cajasperserver.preauth.sso.ext.auth.Encryptor.generateNewKey(Encryptor.java:174) ~[cabi-jasperreportsserver-sso-6.3.0.log4j2.jar:?]
at com.ca.smsi.installcore.util.JasperUtil.GenerateKey.GenerateJKSFile(GenerateKey.java:41) ~[smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installcore.util.JasperUtil.JasperJKSGenerator.generateJasperJKS(JasperJKSGenerator.java:127) ~[smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installcore.util.JasperUtil.CABIFactory.generateJasperJKS(CABIFactory.java:47) ~[smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installcore.util.JasperUtil.CABIFactory.GenerateJasperJKSFile(CABIFactory.java:111) [smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installui.patches.postInstall.SDMJasperJKSCreateAction.GenerateJasperJKSFile(SDMJasperJKSCreateAction.java:82) [smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installui.patches.postInstall.SDMJasperJKSCreateAction.execute(SDMJasperJKSCreateAction.java:67) [smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installui.patches.postInstall.PreConfigurationBase.run(PreConfigurationBase.java:37) [smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.wizard.task.Task.start(Task.java:240) [smsi.jar:17.4.0-SNAPSHOT-66.66]
at com.ca.smsi.installcore.DeployThread.run(DeployThread.java:1421) [smsi.jar:17.4.0-SNAPSHOT-66.66]
Anyone has idea how to solve this error?
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Regards,
Felipe Nunes
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IT Analyst
Prodabel
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