IT Process Automation

  • Private Community
 View Only
Back to discussions
Expand all | Collapse all

"error occurred while trying to fetch the SRFs"

  • 1.  "error occurred while trying to fetch the SRFs"

    Posted Jul 29, 2024 11:05 AM

    I have CA Service Catalog 17.4.0.0.26 integrated with IT Process Automation 04.4.00 build 04.4.100.
    In the Integration settings the test runs successfully and in Process Automation I can see the test processes run successfully too.

    When in CA Service Catalog, I try to create a new action in the Events-Rules-Actions I get the following error when searching for the Start Request Form.

    Also in the view.log file I get this:

    Any suggestions on how to fix this?