Hi Team
Recently I was working with a customer that found issues with their CASB and CSWG users. The issue was related to the use of Enterprise Console.
I'm aware that there's an entire TechDoc for the Enterprise Console however is not easy to follow in different aspects for example:
- Create awareness of not creating too many SysAdmins with the Enterprise Console.
- if you can't login on CASB and also have users that can't login to other product, do you need an independent ticket for the products that potentially will end on the Enterprise Console?
- A graphical workflow of how an administrator needs to be created or managed , today there's a mix between the Enterprise Console and the SaaS product.
This is a recommendation for the Broadcom Team, I hope it helps.
I could open the same thread on the CSWG and endpoint too.