The Water Cooler

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  • 1.  Emails coming from Deactivated User

    Community Manager
    Posted Aug 11, 2022 01:15 PM
    All,

    We are working on resolving all system emails coming from Deactivated User via Broadcom Mail@connectedcommunity.org   -  we will be replacing this with  noreply@broadcom.com.   Ongoing updates on our roadmap document.   thx  ~jm

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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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  • 2.  RE: Emails coming from Deactivated User

    Community Manager
    Posted Aug 19, 2022 09:22 AM
    Edited by Jason McClellan Aug 19, 2022 09:26 AM
    We have updated our configuration changes overnight with one change left.

    From:  mail@broadcom.com
    Reply:  noreply@broadcom.com
    Name:  Deactivated User to be replaced by Broadcom Community

    refer to our Roadmap Document



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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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  • 3.  RE: Emails coming from Deactivated User

    Community Manager
    Posted 10 days ago
    Update as of 9/23/22 - All,
    We are working through a configuration error between AWS and our mail config on our side to get our from email address to show Broadcom <noreply@broadcom.com>    Events configuration is disconnected from the main admin section.   Two weeks ago we put this workaround in place so general digests come from Broadcom <DoNotReply@connectedcommunity.org>  which is better than Deactivated User -   Events were not affected.
    We have had the vendor's engineering team engaged over the past two weeks.   We should have this solved shortly.   Apologies for the delay.  ~jm


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    Thank you
    Jason
    Broadcom Community Platform Admin, IT
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