All,
DX Operational Intelligence team is proud to announce general availability of version 23.1.
DX Operational Intelligence 23.1 focuses on operator efficiency by improving notifications, automated actions and streamlined UI flows. In this update we also include significant capabilities for KPI based service observability through Service Level Indicators and Service Level Objectives.
Following are highlights of enhancements from this release:
Centralized Alarm Management
Leverage CI attributes including custom attribute for incident fields mapping, ticketing and notifications
Customizations of alarm notifications delivered as HTML email messages
Additional privileges in custom role definitions for Alarms and Situations to control user alarm actions
Automate alarm actions (ex. alter severity, close, assignment) based upon alarm policies.
Updated ServiceNow version support
Simplified visual filter for All Alarms query interaction
Updating specific fields in raw alarms using API
Customizable situation message with user defined expression and rule for alarm consumer awareness
Enable or disable algorithmic clustering for the tenant with a simple UI flag
Leverage alarm attributes in Maintenance Windows
Mute existing open alarms during maintenance window
User tokens support for maintenance APIs
Service Observability
Embed DX Dashboard in Service Analytics Service Details Page
General availability of SLI/SLO
Time zone support for SLO calendar window calculation
Use metric attributes in SLIs and Monitoring Group
Ternary and conditional expressions supported for SLI metric expressions
User configurable exclusion of SLO calculation during maintenance window
View SLI/SLO calculation pipeline errors
For more details about this release, please visit DX Operational Intelligence release notes.