Crowdstrike Outage and Impact on DX UIM

[Jason Allen]

At this point everyone has probably heard about (or experienced) the issues related to Windows Servers and the recent Crowdstrike update which has wreaked some havoc on systems worldwide.

https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/

Although UIM is not directly impacted by this, we have seen a few impacts/side effects related to the crash/reboot cycle of Windows systems, particularly on the DX UIM Primary Hub server.

We have published a KB which outlines the potential impacts (mostly related to corrupted .cfg files) and resolutions - this will be updated continuously as we encounter more scenarios.

If you have recovered from the Crowstrike incident only to find that you are experiencing a DX UIM outage please check the following:

Crowdstrike Incident Impact on DX UIM