Condition was ignored because object "JOB_NAME" is not indexed or type is not supported.

[Jared Kessans]

I am currently working on a POC of AAI using a connector to Automic.  I was successful in adding a client from a sandbox system and it was able to pull some data.  I then added a development client where there are processes that execute, but in the connector log I get thousands of following messages with the names of valid objects and nothing is returned to AAI.

Condition was ignored because object "JOB_NAME" is not indexed or type is not supported.

AAI: 6.5.3

AE: 21.0.9

Any suggestions of the cause?

[Christopher Walsh]

There is a list of supported Automic Object Types in the link below:

https://docs.automic.com/documentation/webhelp/english/ALL/components/TERMA_DOCU/6.5.3/AAI%20Guides/Content/Connectors/Connector_UniversalSchedulers.htm?Highlight=c_period#link6

I would suspect there may be job types that are not in this list and that may be the reason for the log messages.

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Christopher Walsh
Broadcom Support
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[Jared Kessans]

The messages include valid JOBS, JOBF and JOBP.  The jobs are a selection of Windows, Linux, SQL, REST, etc.

[Meyer Luanna]

It sounds like you're facing a challenge with your POC of AAI using a connector to Automic, specifically with an indexing issue. Here are a few steps to address the error "Condition was ignored because object 'JOB_NAME' is not indexed or type is not supported":

1. Verify Object Support: Ensure that the object types like 'JOB_NAME' are supported and correctly configured in AAI. Check AAI's documentation or contact support for guidance.

2. Check Index Settings: Make sure that the indexing settings in AAI are correctly set up for the object types you're using.

These steps should help you resolve the indexing issue and get your POC back on track.

[Meyer Luanna]

It sounds like you're facing a challenge with your POC of AAI using a connector to Automic, specifically with an indexing issue. Here are a few steps to address the error "Condition was ignored because object 'JOB_NAME' is not indexed or type is not supported":

1. Verify Object Support: Ensure that the object types like 'JOB_NAME' are supported and correctly configured in AAI. Check AAI's documentation or contact support for guidance.

2. Check Index Settings: Make sure that the indexing settings in AAI are correctly set up for the object types you're using.

These steps should help you resolve the indexing issue and get your POC back on track.