AWI connection to the AE system not possible (AUTOMIC AUTOMATION V21)

[Luis Manrrique]

Hello everyone, I'd appreciate if someone could help me here. 

I've got a distributed installation of Automic Automation V21 in two servers with OS windows 2019 and Microsoft SQL Server 2019. 

I'm almost done with my installation, there's only the AWI installation to finish. I've previously done my TLS configurations with my self-signed certificate and so, I've installed my ApacheTomcat v9. 

When I launch my aa-webui-launcher.jar the logs say 

"[WARN ] NOLOGIN/- F8D687ED939B76D843B3F45CD00FC1F3-1   [com.uc4.ecc.framework.core.inject.AEAwareScope] - Cannot inject Key[type=com.uc4.ecc.framework.core.interfaces.ISessionShutdownService, annotation=[none]] when no AE Connection is set on context. 
[WARN ] NOLOGIN/- F8D687ED939B76D843B3F45CD00FC1F3-1   [com.uc4.ecc.framework.core.inject.AEAwareScope] - Cannot inject Key[type=com.uc4.ecc.framework.core.interfaces.IContentService, annotation=[none]] when no AE Connection is set on context. 
[ERROR] NOLOGIN/- F8D687ED939B76D843B3F45CD00FC1F3-2   [com.uc4.ecc.framework.core.pool.ContextAwareExecutorService] - Unhandled Exception in Async Call"

And when I try to login from my AWI there's this message 

"Connection to the AE system not possible.
No connection to the following CPs could be established:
MYIP:2217"

I've tried almost everything, please if you know something about this bug or how I can solve it it would be greatly appeciated. 

If you require more info about logs or so please let me know and I'd provide it. 

[Michael Dolinek]

Hi @Luis Manrrique 

Be aware that AWI v21 must connect to the port offered by the v21 AE's JCP-process(es) (default 8443) which is TLS protected.

Therefore you have to setup the connection to the proper port and have certificates in place.

Here is an example (with a certificate-file in a dedicated folder) :

<?xml version="1.0" encoding="ISO-8859-15" standalone="no"?>

<configuration>

  <!-- 0: off, 1: send, 2: receive, >=3: all -->

  <trace count="10" xml="0"/>

  <connections trustedCertFolder="C:\Automic\TrustedCert">

    <connection name="MyAutomic" system="AUTOMIC">

      <cp ip="myAEserver.local" port="8443"/>

    </connection>

  </connections>

</configuration>

see also Installing the Automic Web Interface (https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.6/Automic%20Automation%20Guides/Content/Installation_Manual/AWI/InstallingAWI.htm?tocpath=Installing%7CManual%20Installation%7CInstalling%20the%20Automation%20Web%20Interface%20(AWI)%7C_____0)

Hope this helps

Michael

PS:

The proper Community for these type of questions is Automic Workload Automation https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer?communitykey=2e1b01c9-f310-4635-829f-aead2f6587c4

------------------------------
Michael K. Dolinek

Engineering Program Manager | Agile Operation Division
Broadcom Software
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[Luis Manrrique]

Thank you Michael, I corrected the mistake as you said and it worked okay. 

I appreciate the help, also I'm sorry I wasn't sure initially of where to post this question, thanks for that too. 

Regards.