AM/DNA/Fiserv Technical User Group Call
11/17/2021 @ 3:30 – 4:00 EDT
Facilitator: Kellie Brown/DFCU Financial
Minutes: Clifford Dawkins/SC State Federal Credit Union (SCU)
1. Meeting called to order by Kellie of DFCU @ 15:32 eastern
2. Introduced the following guest speakers:
a. Matthew Bush; Sr. Manager Automation Systems Broadcom
b. Lee Robinson ; Solution Engineer; has some responsibility for the servicing Fiserv account
c. Alex Givens; AscendoSoft consultant and former AppWorx developer
3. Has anyone downloaded and installed 9.4 in test?
a. No client institutions acknowledged installation yet or any plans to do so before the end of the year
4. Applications Manager 9.4 – Released October 29, 2021
a. Fixed - #32709394 – Test_job finish successfully but displays errors on RHEL8
b. Fixed - #32754849 – "RMI connection failure" error on "View Connection" fixed
c. Fixed - #32751554 – Appworx folder still required under %USERPROFILE% even though the keystore has CA issued certificate
d. Fixed - #32685773 – After changing the expired password, user can login with the existing connection. No error will be seen.
e. Fixed - #32676737 – RMI Server may not start after upgrading Java
5. Appworx version 9.3.5 HF1 – Released August 12, 2021
a. Fix for PDF; blank lines in each PDF may get "dropped" altering appearance as expected
b. Drag-n-Drop" noted inoperative while GUI is maximized; Case 32919156 was opened with Broadcom support inquiring about functionality.
6. Applications Manager 9.3.5 - Released May 1, 2021
a. Screen disappears when moved to a 2nd monitor and maximized
b. Role and notification error on import
c. Failover RMI installation should be successful
d. STATIC exp delivers Dates data type with max value of 31-dec-20
e. Copy components doesn't work for RA agents
f. After installing AM 9.3.4 new agents cannot be created
g. Standard error is now displayed in jobs output file
h. Export and Import feature failed when a password with space is used
7. Applications Manager 9.3.4 - Released February 1, 2021
a. RmiServer v9.3.3 fails to start on AIX
b. Process flow gets stuck if a prompt has subvar with mismatch braces
c. Terminated client session details should not be shown in view connections tab Agentimpl.open File no such method exception msg is logged in Rmiserver*.log if job had a notification with attachments
8. Applications Manager 9.3.3 HF1 – Released December 10, 2020
a. Fixed - #32295755 – ntspawn exit code is now set correctly
b. Fixed - #32266433 – Additional logging information in windows job output files even when so_ntspawndbg=false
c. Fixed #32244888 – An ntspawn kicked off from a child script from a Windows AM job not recognizing the arguments passed
d. Fixed - #31918781 – "Looking for/No kill file found" on output file when debug is off
e. Fixed - #32256743 – Banner Agent jobs abort with groovy.lang.MissingPropertyException. Occurs only in 9.3.3
9. Applications Manager 9.3.3 -Released September 22, 2020
a. Fixed - #31965875 – Users not prompted for a password change
b. Fixed - #31848511 – Date builder skips the start date
c. Elapsed field doesn't get updated in Agent Summary
d. Process flow header remains stuck in initiated status
10. Q&A:
a. Running AppWorx with CCM w/o this issue; script schedule task submit pushes task to run in CCM; different versions may be affecting outcome(s); was not working as expected when initiated via AppWorx; client will reach out to Ascendosoft at
support@ascendosoft.com ; please reference this date and item, accordingly
b. Broadcom questioned on whether they may request Fiserv to provide an SQT that would allow for the creation of tax files via AppWorx; panel indicated Federic would be contacted with inquiry
11. Minutes submitted by Clifford Dawkins, SCU…Thank you
Original Message:
Sent: 11-02-2021 04:57 PM
From: Clifford Dawkins
Subject: Automic Application Manager Client Call
AM/DNA/Fiserv Technical User Group Call
08/25/2021 @ 3:30 – 4:00 EDT
Facilitator: Kellie Brown/DFCU Financial
Minutes: Clifford Dawkins/SC State Federal Credit Union (SCU)
-
Meeting called to order by Kellie of DFCU @ 15:32 eastern; indicated this was third call of 2021 and last
planned call would be in November; call is an open forum so participation encouraged
-
Introduced the following guest speakers:
Frederic Caloone; Broadcom AppWorx Product Manager
Elliane Rivers; Broadcom Account Director
Matthew Bush; Sr. Manager Automation Systems Broadcom
Lee Robinson ; Solution Engineer; has some responsibility for the servicing Fiserv account
Ajeehna Dowdell; part of Broadcom Customer Success Team
-
Frederic Caloone: reiterated the release of AppWorx version 9.4 is still delayed and hinted to late September
as possible ETA, he also indicated 9.4 could be inclusive of installing AppWorx in cloud and documentation
will be provided; 9.4 would also address DR configurations as well; also working on a Solar Winds issue with
using AppWorx; was asked to clarify what release 9.3.5HF1 covers; will research and update; also asked whether
the SFTP_JAVA job would "still" work in 9.3.5 and suggested opening support ticket given issue(s) arise
-
End user(s) commented 9.3.5 color change utility works as indicated; another end user requested documentation
on color change which Broadcom resource would provide; other institutions indicated "caveat" upon installing
9.3.5 that "ntspawn.exe" version that ships with the installation does not work as it should so save 9.3.0
ntspawn.exe then switch back to it once the new version overwrites it; other institutions also reiterated that the
SSL certificates as it should for each environment to secure communication among "****", "server" and the "client";
there were workarounds available that previously allowed an AM installation to avoid setting up the key(s) in prior releases
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Q&A: Opened call up for questions regarding any other technical issues that had not been mentioned yet:
-
Question about comparing DNA prompt values versus AppWorx values was addressed by providing the
following script to be used when connected to AppWorx repository database with any database scripting GUI:
Select a.APPLNBR ApplNbr,
a.APPLNAME ApplName,
a.APPLDESC ApplDesc,
x.SO_JOB_SEQ UC4_Job_Seq,
x.SO_MODULE UC4_Module,
p.PARAMETERCD ParamCd,
d.PARAMETERDESC ParamDesc
From appl a
Inner Join applparameter p
On p.APPLNBR = a.APPLNBR
Inner Join parameter d
On d.PARAMETERCD = p.PARAMETERCD
Inner Join AWSCTST1.SO_JOB_TABLE x
On x.SO_PROGRAM = a.APPLNAME
Where a.APPLTYPCD = 'BAT'
And Not Exists
(Select Null
From AWSCTST1.SO_JOB_PROMPTS z
Where z.SO_JOB_SEQ = x.SO_JOB_SEQ
And Upper(z.SO_VARIABLE_NAME) = Upper(p.PARAMETERCD))
Minutes submitted by Clifford Dawkins, SCU…Thank you.