Assigning a form derived approver to a policy

[Patrick_Price_10294]

In my request form I select an approver based on certain data object derived values. The data object queries select the department that the requester belongs to, as well as a list of possible approvers from that department whose job grade is higher than the requester. The select field presents the requester with a list of names and the requester then selects any one of these names.

I then have another data object query that puts the 'userid' of the selected approver in an 'approver userid' field in the form.

I have defined a Policy with the Condition of _service.code of 'PD' , the _service.id of my service, and the _request.status = 400  to the Condition in my policy.   e.g. $(_.service.code=='PD'&&_.service.id==11257&&_.request.status==400)

How can I reference that 'approver userid' field from my request form in my  policy as the approver of the request?

[Srinath Samudrala]

Hi Patrick,

In Policy Designer , we have option to dynamically assign approvers through plugins. Please refer to the below techdoc link:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-4/building/building-ca-service-catalog/use-api-plug-ins-to-load-data-into-policies-and-forms.html#concept.dita_ab6f884da825b5de96764d57cbb96e8111234283_UseAPIPluginsforPolicies

Example:  The changes required on top of  sample policy assignment plugin:

public void setInputs(Map<String, Object> inputs) {

    this.inputs = inputs;

// Receive the approver userid passed as variable to this plugin as read from the form value using the expression in policy builder

    for (Map.Entry<String,Object> entry : inputs.entrySet()

    {

        approver = (String)entry.getValue();

         break;

        //Break after reading the first value passed on for approver. Assumed to deal with only one approver

     }

  }

 

public List<ApprovalLevel> getApprovalLevels() {

    // create an approver

    UserApprover userApprover = new UserApprover();

    userApprover.setUserId(approver);

Sample changes that are required at Policy Designer:

Thanks,

Srinath

[Patrick_Price_10294]

Hello Srinath,

I posted an update yesterday to this question but it seems to have got lost.

I have made the changes that you suggested to the sample policy plugin.

I have added the private string approver - is this necessary or does the interface already have this variable?

I am trying to convert my updated policy assignment plugin java file into jar file. How do I do this?

Thank you,

Patrick

[Patrick_Price_10294]

Hello Srinath,

I have compiled the jar file and have placed it in the plugins folder.

this is the contents of my properties file:

I have restarted the Catalog service.
I do not see the plugin in the catalog Tools/plugins window

I am unable to see the plugin being adopted

What do I still have to do?

Thank you,

Patrick