Applicable count is not showing correctly

[Mohamad Sukry Ilias]

Hi all,

I need some suggestion, this customer had facing issue Applicable count is not showing correctly which is increasing day by day.

It will increase every time customer click on "run"

We did request customer to used default filter but they still need to filter as the screenshot.

Hope anyone can advise on this.

ITSM version : 8.6.4286

OS on NS : Windows server 2019 standard

Thank you.

[Dmitri Gornev]

Hi Mohamad,

unfortunately we cannot check the screenshots as images appear to be broken - may you check and re-attach them?

[Dmitri Gornev]

If I understand correctly you're referering to Windows Compliance by Bulletin report that has values "Applicable (Count)" increasing every time when report is executed. May you clarify why do you consider this behavior to be incorrect? If there are additional endpoints that have assessment scan performed since the previous report execution (and updates of corresponding are applicable to them) this should be reflected in "Applicable (Count)" value increase. There "View applicable computers by bulletin" drill-down option for this report that allows you to check what exact computer are identified as applicable (so you can clarify whether non-applicable endpoints are shown in the list and included into the count). You can use Save As -> Spreasheet report option in drill-down report to export data for easier comparision between the execution (so you can identify what additional endpoint were added as applicable since the previous report execution).

[Mohamad Sukry Ilias]

Hi Dmitri,

Here I attach again the screenshot.

Applicable count keep increasing when customer click "run"

[Dmitri Gornev]

Hi Mohamad, have you had a chance to check my response and questions above?