AlarmNotifier applications missing in SANM

[yanjun zhang]

Hi Team

    We installed 2 spectrium server in our environment. One is the MLS and other is a distributed SS.

    We start 3 alarm notifier applications on each Spectrum server: default AlarmNotifier, MessageIncludeAlarmNotifier,MessageExcludeAlarmNotifier.

   All of these AlarmNotifier applications had been started successfully and there are 6 AlarmNotifier applications running in our environment.

   But in the SANM we just saw 4 AlarmNotifier applications:

   

  There are AlarmNotifier application MessageIncludeAlarmNotifier application MessageExcludeAlarmNotifier application on MLS and AlarmNotifier application on distributed SS in SANM.

The MessageIncludeAlarmNotifier application and MessageExcludeAlarmNotifier application on distributed SS are missing in SANM.

How we can resolve the issue? 

[Jose Vicente Espinosa]

Hi Yanjun,

Have you verified the LANDSCAPE value in the .alarmrc file for the 2 missing AlarmNotifiers?

Maybe you copied those files from the first SpectroServer into the second SpectroServer and forgot to change the Landscape value.

Regards

[yanjun zhang]

The LANDSCAPE value in the missing AlarmNotifiers are 128. These are the LANDSCAPE value of distributed SS. The MLS LANDSCAPE value is 64. 

 .alarmrc of one of missing AlarmNotifier applications distributed SS:

.alarmrc of one of additional AlarmNotifier applications on MLS:

[Jose Vicente Espinosa]

Hi Yanjun,

how do you start the AlarmNotifier? Do you use the processd? Do you run it manually? Can you share how do you run it?

do you see any error in the AlarmNotifier logs?

Regards

[yanjun zhang]

Thank you very much for your reply. This problem has been solved. The cause of the problem is that the name of the AlarmNotifier Application is too long, which exceeds the length limit of the Application name in spectrum. So it cannot be displayed in SANM. I shortened the length of the Application name, and SANM can display all AlarmNotifier Applications.