24.2 Tomcat Java Agent - JMX Metrics Issue -- Live Sessions

[Pat O'Connor]

Hello,

having issues with my linux tomcat java agent's JMX reporting for Live Sessions, the Live Sessions metric is stale now for some time now.

Since the upgrade from 20.6 to 24.2, the jmx files are now located in the extensions directory, the bundles.prop file has been updated, however, keep getting this error in the agents logfile, has anyone seen this?

3/30/25 03:07:01 PM PDT [ERROR] [IntroscopeAgent.JMXClient] Failed to update ATC Map: closing MessageServiceClient for interface com.wily.isengard.registry.IRegistryService ; hashcode == 1677191449

4/06/25 07:06:35 PM PDT [ERROR] [IntroscopeAgent.JMXClient] Failed to POST {"graph":{"vertices":[{"id":"host - localhost, port - 0:RemoteJmxClientExtension_v1.0.0:vmprodapp08|TomcatProcessCC|Tomcat Agent CC","attributes":{"ipaddress":"127.0.0.1","jmxCorId":"bce941a3-1be4-4cc9-983f-fec0aec7052e","agent":"vmprodapp08|TomcatProcessCC|Tomcat Agent CC","TTPlugin.correlation.proxy.1.source.ip":"127.0.0.1","TTPlugin.correlation.proxy.1.source.port":"0","TTPlugin.correlation.proxy.1.source.host":"localhost","TTPlugin.sourceID":"RemoteJmxClientExtension","jmx_system_name":"JMX System","jmx port":"0","type":"JMX_SYSTEM","jmx_metrics_root":"JMX","hostname":"localhost","name":"JMX System on localhost_0"}}],"edges":[]},

thanks for the time --- Pat

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Pat O'Connor
Performance Team
DCSS
[JobTitle]
[CompanyName]
[City] [State]
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[Hallett German]

Hi Pat:

Some things were fixed in 25.x agents. Did you try a more current release to see if it behaved differently?

[Pat O'Connor]

Hi Hal,

Good Afternoon,

Any chance if/when you have time that you can send me a link to the 25.x agent readme/documentation?

Thank you....

Regards,
Pat O’Connor
Batch Operations,
Performance and Planning
(916)
464-7064

[Hallett German]

Pat 

Here you go. This does not have defect fixes .

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/release-notes.html