The Water Cooler

The Water Cooler

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  • Hi Joanna, I oversee our knowledge management program here at Broadcom for Software support - happy to connect offline about this.  Please PM. Cheers! Christie

  • As we're delving into more knowledge/self-service capabilities in our organization, we're looking to get a sense from other companies how many knowledge articles they have in their environments comparative to the number of employees/size of the organization. ...

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  • Posted in: The Water Cooler

    The list of cases is needlessly and inconveniently constrained to a box 2100 pixels wide and 800 pixels tall. This means that even if one has chosen to display 100 cases per page, one can see only at most 10. It also means that no matter how wide one ...

  • Posted in: The Water Cooler

    Hi   @Steve Desaulnier , I have a case where the Unified History tab does not show the full content of a comment made by Support. I cannot share all the details here, so I will send you a private message. /Keld.

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