Clarity Service Management

notify_contacts 

12-09-2015 05:03 PM

SPEL API methods

notify_contacts

 

This method allows to perform manual notification from spel code. Method will send an email and create activity log entry

 

Definition:

notify_contacts( uuid, string, string, string, int, int,... ) ;

uuid - user id

string - persistent_id of the object

string - subject

string - body

int - notification urgency

int - visibility of the log (0 - public, 1 - internal)

... - coma separated list of contact persids

 

working example:

uuid who;
send_wait(0,top_object(), "call_attr", "cnt", "current_user_id");
who=msg[0];
send_wait(0, top_object(), "call_attr", "api", "notify_contacts", who, "cr:401096", "test subject", "test body", 1, 0, "cnt:20AB02D29AA8414FB3BE2F3CEB2E9FEC");
if (msg_error()) {
  printf("Error %s",msg[0]);
}
    

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Comments

10-20-2016 04:00 AM

Great

10-18-2016 02:10 PM

Those are spel methods that are used by webservices. And as far as i know they where not updated to reflect new functionality. For example add_workflow method will not work for wf for request object as well  as related WS method.

10-18-2016 09:17 AM

Thank you for linking that document cdtj, I don't have a reason yet to use this method but wanted to make sure it was documented properly. The document you linked can be used to update this blog post. 

10-18-2016 06:36 AM

Hi gbruneau,

your remarks seems to be correct but if you're looking for good notification method have a look at this one (as I remember, described by Gutis's colleague ):

HTML Notifications in a context of custom object. 

 

Regards,

cdtj

10-18-2016 12:44 AM

Hi Gutis,

 

I think there are a few syntax errors on this post.

 

1. The definition states the method is generic_activity_log but I think it should be notify_contacts. 

2. You have a contacts persid at the end of the method but don't have a description for it. 

3. Do you know if this method is updated for 14.1.02 to work with the optional CC list? 

 

Thank you for putting this blog together! It's been a great resource. 

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