IT Process Automation

GA of CA Process Automation 4.3 SP01 (4.3.1) 

07-29-2016 10:07 AM

July 2016

To:          CA Process Automation Customers
From:     The CA Technologies Process Automation Product Team
Subject:  General Availability Announcement for CA Process Automation 4.3 SP01 (4.3.1)


On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products.


Today, we are pleased to announce the availability of CA Process Automation 4.3 SP01.  This Service Pack includes all maintenance
published prior to this update. By installing this Service Pack, you ensure that your systems are current.


New Features for 4.3 SP01 include:

  1. Disaster Recovery support in PAM for advanced deployments when configured across Datacenters
  2. Advanced Security with Kerberos Authentication protocol
  3. Agent Gateway enables two-way communication between  remote agents (when configured behind firewalls) and the Orchestrator
  4. Silent installation support for deploying PAM nodes in a cluster environment
  5. Scalability and Performance improvements around PAM
  6. Enhance Spectrum, Vsphere and Remedy Connectors

visit the CA Process Automation product information page on the CA Support Online website at for detailed information concerning this Service Pack, up-to-date support information, and the latest technical bulletins.


You can download your copy of CA Process Automation 4.3 SP01 from CA Support Online If you have
any questions or require assistance please contact CA Customer Care online at
where you can submit an online request using the Customer Care web form:  You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.


Should you need any assistance, our CA Services experts can help.  For more information on CA Services and how you can leverage our experience, please visit


Your success is very important to us, and we  look forward to continuing our successful partnership with you.

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08-19-2016 04:41 PM

CA Process Automation 4.3 Sp01 is available once again from the download center!

CA Process Automation 4.3 SP01 Customer Notification

08-08-2016 11:24 AM

We have temporarily disabled access to 4.3 SP01 due to an issue some clients may experience attempting to upgrade from version 4.3 HF01.

Please see Process Auto 4.3 SP01 recall announcement for more details.

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