Clarity Service Management

CA SDM Spell coding - How to recycle Spel Service - (spel_srvr) 

08-20-2015 04:09 PM

pdm_bounce is a CA Service Desk Manager command an alternative to kill process on Windows manager

 

pdm_bounce -help

pdm_bounce [-r] [dom] [web] [spl] [***]

-r         - run pdm_d_refresh after bounce

dom        - recycle all domsrvrs

web        - recycle all webengines

spl        - recycle all Spell servers

***       -recycle process[es] with names matching regexp ***

 

 

pdm_bounce -spl

 

pdm_bounce.jpg

 

How to do on Windows Task Manager

Windows_task_Manager.jpg

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec485053.aspx

 

Don't kill the Spell Server on your running production system.

 

Please note this procedure should only be used in a Lab environment for the purposes of testing changes to customizations or configuration files.

This is not supported in a production environment.

 

 

Authors:

Tiago Macul 

Raghu Rudraraju 

 

 

 

 

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10-31-2016 09:30 AM

HI Grant Bruneau ,

 

I updated it with Raghu.Rudraraju collaboration.

 

Regards

10-29-2016 11:46 AM

Thank you Raghu,

 

I'll try this next time.  TMACUL, can you update the commands in your document?

10-28-2016 05:03 PM

Hey Grant,

 

pdm_bounce spl

 

that should do it,    -   is not required.

 

pdm_bounce [-r] [dom] [web] [spl] [***]

-r         - run pdm_d_refresh after bounce

dom        - recycle all domsrvrs

web        - recycle all webengines

spl        - recycle all Spell servers

***        - recycle process[es] with names matching regexp ***

 

_R

10-27-2016 07:22 PM

pdm_bounce -spl doesn't recycle spelsrvr in my environment. I found the following powershell command works well, this will kill all spel_srvr processes. Note, I only use this while creating spel code. Also, spel triggers are only picked up during startup. 

 

Get-process -name spel_srvr | stop-process -force

08-24-2015 06:32 AM

in environment with 200+ active users I'll choose to recycle whole service,

because in 99% I'll face a object lock or other kind of glitch,

which will cause longer time of service unavailability.

 

Regards,

cdtj

08-24-2015 05:56 AM

Realistically – given that there seem to be hardly any ‘good’ reasons to recycle just one daemon – perhaps the advice should be just restart the SDM service, unless perhaps you’re in a desperate hurry to fix a syntax error in some spel?

 

Cheers,

James

08-24-2015 04:41 AM

Have checked source of pdm_bounce.pl, this is just a shorter syntax of pdm_kill <object>.

I hoped that this method gives possibility to correct recycle spel_srvr but there is no miracle

So I want to give this warning:

Recycling spel_srvr when it used, may cause objects lock, which could be unlocked only via server recycling.

Lock symptoms:

- scoreboard glitch;

- events/animator_nxd delays;

- object display problems.

08-21-2015 01:23 PM

pdm_d_refresh is a command that one could use to reset the restart counter. That could help too some times. 

 

_R

08-21-2015 04:06 AM

The other “crude but effective” way is just to kill the spel_srvr process from Windows Task Manager, as it will immediately be restarted.  If you do that too often, however, you will hit the restart limit and have to do a full service restart which resets the restart counter.

08-21-2015 03:03 AM

thank you very much!

haven't seen that article before

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