The Water Cooler

Expand all | Collapse all

Backend Storage Unavailable loading attachments

  • 1.  Backend Storage Unavailable loading attachments

    Posted 17 days ago
    Backend storage unavailableHello I got this error trying to upload a file attachment.

    Regards!

    Tania


    ------------------------------
    Tania Moreno R.
    Senior Consultant
    eSoft 2006
    Caracas Venezuela
    ------------------------------


  • 2.  RE: Backend Storage Unavailable loading attachments

    Posted 16 days ago
    Edited by Heena Tabassum 16 days ago
    Hi Tania Moreno,


    I just uploaded the a file to your case using the same path and it worked. Please make sure that you go into the folder "Files from Customer" and upload the file as shown in the screenshot below:

    Link: How to upload a file to the case

    Hope this helps!

    ------------------------------
    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------