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Help re LSI MegaRAID SAS 9271-4i + Possible Controller Upgrade

  • 1.  Help re LSI MegaRAID SAS 9271-4i + Possible Controller Upgrade

    Posted Apr 29, 2022 03:56 AM
    Hi all,

    New user here so apologies if this is the wrong place.

    We have a dedicated server with a hosting company and we have found that it had bad write performance.

    After investigation it was found this was because it didn't hve a BBU installed in to the RAID card.

    Currentl it's a LSI MegaRAID SAS 9271-4i card. They tried to install a BBU but it wouldn't worik and we had 6 hour downtime before they fixed. it.

    The server support hve now come back and suggested about upgrading to a LSI MegaRAID 9361-4i + BBU but they won't take responsibility for data loss.

    I have 2 very quick questions if the kind people of this community will indulge me.


    1) Any hints as to why the BBU install might have failed ? Server was completely offline till they removed it ?

    2) I've read that in "theory" if of the same manufacturer that it "should" import the config without data loss on the drives but can't find any definitive documentation to say that it's possible

    - Is it possible ?
    - Is there any help docs anywhere that cover this process ?


    Thanks







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    Craig Henry
    TAS Solutions
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