Service Operations Insight

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  • 1.  Any way to delete all Universal Connector data except SelfMonitoring?

    Posted Jul 18, 2016 02:57 PM

    Is there any quick way to remove Universal Connector data but leave the "Service Operations Insight" self-monitoring components? The toolbox would let me delete all connector data - but I assume that would delete the self monitoring objects too.

     

    Brian



  • 2.  Re: Any way to delete all Universal Connector data except SelfMonitoring?

    Posted Jul 19, 2016 03:34 AM

    Hi Brian,

    unfortunaltey there is no such way.

    If you remove the Connector, all data will be deleted.  This process is not aware that Self-Monitoring is something special.

    Self-Monitoring is making use of the Universal Connector.

     

    But it might be a good Idea to ask for a quick re-initialization of this Service without having to follow the documented process of having to change the setting for Self Monitoring several times with SOI Manager restarts.

     

    MichaelBoehm



  • 3.  Re: Any way to delete all Universal Connector data except SelfMonitoring?
    Best Answer

    Broadcom Employee
    Posted Jul 19, 2016 11:55 AM

    Hi Brian,

    One workaround you can try, back out (and restore) the "CA Service Operations Insight Service" using SOI\tomcat\bin\WSSSAServiceCmd.bat command, delete entries for CA:09997 using soitoolbox than restore the service. Just keep in mind when you restore the service using WSSSAServiceCmd.bat command you'll see an additional projection from CA:09996 and a new connector listed on the SOIUI\Administration\Connector Configuration.

    Thanks

    Shaheen



  • 4.  Re: Any way to delete all Universal Connector data except SelfMonitoring?

    Posted Aug 18, 2016 03:50 PM

    Hi Brian,   let us know please if we can close out this question..are you all set ?