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DocOps is moving to new tool for authentication and single sign-on

  • 1.  DocOps is moving to new tool for authentication and single sign-on

    Posted 07-18-2019 11:32 AM

    Announcements

    July 19, 2019:

    DocOps is moving to new tool for authentication and single sign-on. You can now seamlessly use your Broadcom login on CA Docops in the same way as on the other Broadcom sites, such as support. Most of our content is available for anonymous access and hence does not require you to login. Login is only required for limited confidential content and PDF downloads. Refer to your customer email for your new Broadcom login that replaced your CA login or register for a new one here



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    Thanks & Regards
    Suman Pramanik
    Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
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  • 2.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 07-18-2019 11:45 AM
    Thanks for the update Suman. Please note everyone this applies to the Enterprise Software Division only. Chris

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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  • 3.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 07-18-2019 11:54 AM
    Thanks, @Suman Pramanik!!!​

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    Lenn Thompson
    Community Manager, Mainframe Division
    Broadcom Inc.
    lenn.thompson@broadcom.com
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  • 4.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 30 days ago
    This is great news, customers had been asking for this, thank you Suman !


  • 5.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Just wondering again...

    Why did it go like that.
    Early onn Saturday the 20th I could access the docops at the old URL, but could not log in.
    In the evening it was the Broadcom URL, but no login.
    Sunday still no login
    Monday 22nd cannot access docops at the old nor the new URL
    When might docops be accessible and fully functional again?


  • 6.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Hi @Martti Kinnunen
    I cannot access the existing https://docops.ca.com/ for Mainframe products right now so there seems seems to be a problem as it was working earlier today:

    This site can't be reached

    I will log an internal incident for it

    Regards,
    Lynn​

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    Senior Principal Support Engineer
    Broadcom
    Australia
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  • 7.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Thanks


  • 8.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    @Martti Kinnunen https://docops.ca.com seems to have come back online.

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    Senior Principal Support Engineer
    Broadcom
    Australia
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  • 9.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    I can access the from page, but the table of contents does not load


    If I click Sign in then after it has performed the hand shake it just keeps loading




    When trying to repeat that



  • 10.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    HI Martti

    Docops is up now, can you try to login and test.

    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------



  • 11.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago




    When I try to open it in a new tab.



  • 12.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    After rebooting the PC


    Still no TOC from the bookmark URL
    If I open SIgn In in a new tab I do get it





  • 13.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Docops is down again, cannot see the documentation and it cannot perform TLS handshake it seems. Ping gives time=125 MS and 127 MS.


  • 14.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Cannot reach docops when selecting the help icon from the properties pane of an operator in Process Automation:

    Link:

    http://docops.ca.com/rest/ca/product/latest/topic?space=CATPA04303&format=rendered&language=&hid=HID_Loop_Operator

    (with or without https:)

    "This site is currently undergoing maintenance. We apologize for the inconvenience."

    Is there an announcement page we can subscribe to with updates when it will be repaired?  How often can we expect updates?

    J.W.

    ------------------------------
    "No matter where you go, there you are." - TAoBB:AtED
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  • 15.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Looks like docops is still unavailable, when is this expected to start working ?

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    Senior Systems Engineer
    DXC Technology
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  • 16.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    https://docops.ca.com is finally up. Apologies for the delays.

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    Senior Principal Support Engineer
    Broadcom
    Australia
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  • 17.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 26 days ago
    ERR_CONNECTION_CLOSED
    I'm afraid it's still not accessible.

    Best regards,

    Michael


  • 18.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 26 days ago
    Yes it was running OK for a few hours and has gone down again. We have already reported an internal incident and apologies again for the impact.

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    Senior Principal Support Engineer
    Broadcom
    Australia
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  • 19.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 27 days ago
    Hello,
    before this change became active, you could also reach docops.ca.com via wiki.ca.com. Many customers have used this link before. Will wiki.ca.com be redirected to docops.ca.com again or will wiki.ca.com no longer exist?
    wiki.ca.com returnes 503.

    Thank you,
    Peter

    ------------------------------
    Senior Technical Consultant
    Fujitsu Services
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  • 20.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 26 days ago
    Something is working



  • 21.  RE: DocOps is moving to new tool for authentication and single sign-on

    Posted 20 days ago
    Just wondering again
    Will docops.broadcom.com be accessible without security issues?
    If so how long will it be?