how to Increase WCC R11.3 timeout session

[Donny Osman]

my WCC session is timeout quickly, is there any way to increase the session timeout..

[Anon Anon]

Hello,

Unfortunately I'm unable to test this at the moment and I'm not 100% sure if this will help you!

Log in to WCC:

1. Go to "CONFIG" tab
2. In the "Preference" section select "Configuration" and click "Go"
3. Modify "Validation Thread Pool Timeout"

If this doesn't help, you can try the following:
1. Go to "CONFIG" tab
2. Select "Job Status Console" in the "Preference" section and click "GO"
3. Scroll down to "General" section and modify the "Session Inactivity Timeout"

Good luck!

[Donny Osman]

I tried it, hopefull this sould solve the timeout issue with WCC, currently two autosys schedular are configured. Active and Shadow.

Thanks a lot....

[RAMON FERRERIS]

What timeout are you looking for. Sent from BlackBerry Ramon Ferreris BBH From: "CA Workload Automation (Distributed) Global User Community" [[e-mail]] Sent: 10/09/2012 07:05 PM GMT To: "[e-mail]" <[e-mail]> Subject: [CA AutoSys Workload Automation General Discussion] RE: how to Increase WCC R11.3 timeout session I tried it, hopefull this sould solve the timeout issue with WCC, currently two autosys schedular are configured. Active and Shadow. Thanks a lot.... Posted by:iamintown -- CA Communities Message Boards 99306665 [e-mail] https://communities.ca.com *************************** IMPORTANT NOTE*****************************-- The opinions expressed in this message and/or any attachments are those of the author and not necessarily those of Brown Brothers Harriman & Co., its subsidiaries and affiliates ("BBH"). There is no guarantee that this message is either private or confidential, and it may have been altered by unauthorized sources without your or our knowledge. Nothing in the message is capable or intended to create any legally binding obligations on either party and it is not intended to provide legal advice. BBH accepts no responsibility for loss or damage from its use, including damage from virus. *******************************************************************************

[Donny Osman]

I tried it, hopefull this sould solve the timeout issue with WCC, currently two autosys schedular are configured. Active and Shadow.

Thanks a lot....

[Donny Osman]

Yesterday I talked to the CA support engineer, he has recommended the below changes.
https://comm.support.ca.com/?legacyid=TEC576903

Title: How to Configure NO Timeout for WCC session?


Description:

Configuring Session Time-out for WCC components / application; it requires User Authentication each time the application stays idle for over 30 minutes by default.

Solution:

To modify the session time-out for a CA WCC component, you must modify the time-out value of the underlying Apache Tomcat server.

Open the web.xml file, located in the following folder, using a text editor:

WCC_installation_root\servername\conf\

The following XML element appears, containing the Session Timeout value, which is 30 minutes by default:

<session-config>
<session-timeout>30</session-timeout>
</session-config>


Change the value from 30 to the appropriate value (in minutes).


Save and close the web.xml file.


Restart the appropriate service. For example, restart CA WCC Configuration Server.

#Session timeout for individual application can be configured; Session time-outs for all applications are determined by the <session-timeout> parameter in each Tomcat Application Server's web.xml file.

Example:

C:\Program Files\CA\Workload Control Center\ConfigServer\conf
C:\Program Files\CA\Workload Control Center\QuickEditServer\conf
C:\Program Files\CA\Workload Control Center\QuickViewServer\conf
C:\Program Files\CA\Workload Control Center\JobStatusConsoleServant\conf

[Donny Osman]

Yesterday I talked to the CA support engineer, he has recommended the below changes.
https://comm.support.ca.com/?legacyid=TEC576903

Title: How to Configure NO Timeout for WCC session?


Description:

Configuring Session Time-out for WCC components / application; it requires User Authentication each time the application stays idle for over 30 minutes by default.

Solution:

To modify the session time-out for a CA WCC component, you must modify the time-out value of the underlying Apache Tomcat server.

Open the web.xml file, located in the following folder, using a text editor:

WCC_installation_root\servername\conf\

The following XML element appears, containing the Session Timeout value, which is 30 minutes by default:

<session-config>
<session-timeout>30</session-timeout>
</session-config>


Change the value from 30 to the appropriate value (in minutes).


Save and close the web.xml file.


Restart the appropriate service. For example, restart CA WCC Configuration Server.

#Session timeout for individual application can be configured; Session time-outs for all applications are determined by the <session-timeout> parameter in each Tomcat Application Server's web.xml file.

Example:

C:\Program Files\CA\Workload Control Center\ConfigServer\conf
C:\Program Files\CA\Workload Control Center\QuickEditServer\conf
C:\Program Files\CA\Workload Control Center\QuickViewServer\conf
C:\Program Files\CA\Workload Control Center\JobStatusConsoleServant\conf

[Jonathan Wilson]

You don't mention what session timeout or component your concerned with, but the general architecture of WCC is such that there are
several places/components that are involved. And since there are several components involved the interactions can get complex - just
because one portlet/tab timed out doesnt mean the others will, hence our need to know more specifics. For a general answer/process
you can just check the "Configuring Session Time-outs" section of the WCC Implentation Guide for your WCC version. There is also a
component-specific doc on support.ca.com->WCC Homepage->Technical Documents. The product documentation is available on the
install media, the WCC server and of course on support.ca.com. If you still have questions after reading the product
documention let us know.

[Anon Anon]

iamintown wrote:

my WCC session is timeout quickly, is there any way to increase the session timeout..

this is for unix -

cd /opt/CA/WorkloadCC
for i in AppEditorServer CmdAppServer EventCPMServer JobStatusConsoleServant \
        MonitoringServer QuickEditServer QuickViewServer ResourcesServer
do
        file=$i/conf/web.xml
        cp $file $file.`date '+%y%m%d.%H%M'`
        echo >> $file
        sed 's/timeout>30</timeout>600</' $file >x
        mv x $file
done