Unable to launch application

[Ray_Cook]

I am running IE9 on a Windows 7 64 bit laptop and I trying to get access to the Spectrum console. I installed the JRE and when I click on the console link it says unable to launch application. The details of the error message is below. I uninstalled all of JAVA from my laptop and reinstalled the JRE and it still didn't work. I also installed the latest version of the JRE from Oracle's website and that didn't fix it. I am able to get to the console from other machines. Has anyone else run into this?



JNLParseException[ Could not parse launch file. Error at line 0.]

at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)

at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

[Jason Meader]

Hi Ray,
Are you using the 64 bit JRE or the 32 bit JRE? OneClick will not work with the 64 bit JRE...
Regards,
Jason

[Anon Anon]

Check your proxy. Seems to me I saw something very like this, recently.

[Ray_Cook]

Turns out it was a firewall issue.