Clarity Service Management

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CSkeletonsPostCI failed

  • 1.  CSkeletonsPostCI failed

    Posted 03-13-2019 05:52 AM

    Hi All,

     

    we observed below error message during KD document creation.

     

    stdlog.0:01/10 14:56:10.59 servername123  kt_daemon           28283 ERROR        SkeletonsPostCI.c      432 CSkeletonsPostCI failed id= 443639

     

    Can any one seen above error message?

     

    Is this a bug or we have a fix for this?

     

    please help



  • 2.  Re: CSkeletonsPostCI failed

    Posted 03-13-2019 12:42 PM

    subbaraomahendrakar.1 ...........

    Please try the following:

     

    1- Stop SDM services
    2- Locate and cut the 0.ebr and dic.ebr files from the NX_ROOT\site\ebr directory and save them to a folder somewhere as a backup
    3- Use notepad to create blank files 0.ebr and dir.ebr under the NX_ROOT\site\ebr folder
    4- Do the same to NX_ROOT\site\ebr_ADM folder if it exists.
    5- Start SDM services
    6- Run pdm_k_reindex



  • 3.  Re: CSkeletonsPostCI failed

    Posted 03-22-2019 11:02 AM

    Hi Paul,

     

    Did the above steps but still we are receving the errors. could you suggest what could be the reason.

     

    Thank you



  • 4.  Re: CSkeletonsPostCI failed

    Posted 03-22-2019 11:10 AM

    Further observing the error found that the document creation date and error reported date are same.



  • 5.  Re: CSkeletonsPostCI failed

    Posted 03-22-2019 11:16 AM

    Also for all this kind of error Content Changed i.e, Resolution field was changed.

     

    Any clue did any one observed this kind of behavior?

     

    can we ignore this kind of error or will there will any impact?