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Lauren

  • 1.  Lauren

    Posted 04-26-2018 12:57 PM

     I am trying to connect my CA Agile to the Excel Add-in. I am getting "The remote name could not be resolved:  I am using the default.  Where would I find my remote host name?



  • 2.  Re: Lauren

    Posted 04-26-2018 03:20 PM

    Hi Lauren,

     

    Few quick questions that will help us better understand:

    - It sounds as if you completed the installation of the Excel add-in, not that you are failing with the installer, is that correct?

     

    - If failing to connect, are you using a SSO authentication or a native Rally authentication?  

    If native Rally then you shall use this URL: https://rally1.rallydev.com 

    If SSO, then you may have a different URL in which case you may want to check the connectivity between the machine that has the excel and that other URL for your SSO.

     

    If you can include a screen shot with the failure, it'll help even more.

     

    Thanks,

    Sagi