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  • 1.  I can not start IBM HTTP server 9.0x after installing CA Web Agent 12.52

    Posted Apr 26, 2019 11:15 AM

    I can not start IBM HTTP server 9.0x after installing CA Web Agent 12.52 on RH7.6. When I run startup command I am getting the following error

    [root@ssoker-rhwasnd bin]# ./apachectl -k start
    httpd: Syntax error on line 123 of /opt/IBM/HTTPServer/conf/httpd.conf: Cannot load /opt/CA/webagent/bin/libmod_sm22.so into server: /opt/CA/webagent/bin/libmod_sm22.so: undefined symbol: unixd_config

     

    I sourced web agent and run the env script.

     

    I wonder if anyone else experienced the same problem.

    I verified that libraries do exist in the /opt/CA/webagent/bin/ folder.

     

    Appreciate your reply.



  • 2.  Re: I can not start IBM HTTP server 9.0x after installing CA Web Agent 12.52

    Posted May 04, 2019 03:23 AM

    What CR version is your webagent? confirm the environment is in the support matrix? installed the 32bit or 64bit version which matches your IHS? usually when I have library problems, I just copy whatever library complained to the root /lib folder and do ldconfig then run again. Not sure if that will work for you too.



  • 3.  Re: I can not start IBM HTTP server 9.0x after installing CA Web Agent 12.52

    Posted May 13, 2019 06:04 AM

    Web Agent is V12.52 SP01 CR09 - the latest I believe.

    Yes my env is in support matrix on RH7.6 with IBM HTTP web server V9.0x. Have similar problem in Win2016 but seeing its not supported I moved to RH7.6.

    All libraries and file library references that error is complaining about do exists in both WebAgent install /bin directory as well IBM HTTP server /bin or /module directory.



  • 4.  Re: I can not start IBM HTTP server 9.0x after installing CA Web Agent 12.52

    Broadcom Employee
    Posted May 14, 2019 03:32 PM

    Hello Irina,

    This KB article may help.

    systemctl and Web Agent startup settings for Red H - CA Knowledge 

    Take care. Vijay



  • 5.  Re: I can not start IBM HTTP server 9.0x after installing CA Web Agent 12.52
    Best Answer

    Posted May 15, 2019 11:30 AM

    Thank you for the reference link. I have resolved my issue by manually modifying the httpd.conf file. Web Agent configuration for some reason entered outdated modules and some incorrect syntax that is also outdated. I manually modified modules and syntax and this resolved my original problem. I did amend the env script with that is advised in the article but at this stage I might not need it.