We have already open a case with CA Support.
You can also refer to the case# 01363177.
Regards,
Bakhtawar Butt
Officer Technical Service Desk | ITSM /ITG
Information Technology Group
3rd Floor, MCB Building, Nila Gunmbad , Lahore
Landline: +92 42 323 0 4610 | IPT: 042-4610