Clarity Service Management

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Active Webservice Sessions

  • 1.  Active Webservice Sessions

    Posted 10-26-2018 08:30 AM

    Is there a way to check for active CA Service Desk Manager Active Webservice Sessions?



  • 2.  Re: Active Webservice Sessions

    Posted 10-26-2018 02:00 PM

    There is no command/UI for this, I believe.

    What you can do, though, is to find the info from the log files. Before 17.1 you can see the session log info in stdlog and in 17.1, you will see it in jsrvr.log.



  • 3.  Re: Active Webservice Sessions

    Posted 10-30-2018 04:42 AM

    Hi,

    have a look in this post: https://communities.ca.com/community/ca-service-management/blog/2016/01/04/bop-login-spel-method-to-get-session-information

    Not supported by CA but do simply what you are looking for.

    I have attached here my last files for your convenience

    Hope this help



  • 4.  Re: Active Webservice Sessions

    Posted 10-30-2018 05:53 AM

    You could also try checking the session_log table, although it might not be that accurate. Not sure if pdm_webstat might also be insightful here?



  • 5.  Re: Active Webservice Sessions

    Posted 10-30-2018 07:49 AM

    Rest access creates entries into the usp_rest_access table (rest_access) object. Rest access that has not been deleted will appear here. Not a great way to check for active sessions but good to know about..