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SDM 14.1 to 17.1 In-place Upgrade (No swing box)

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  • 1.  SDM 14.1 to 17.1 In-place Upgrade (No swing box)

    Posted 09-17-2018 02:41 PM

    The Swing box upgrade instructions describe an alternative in-place upgrade option. However, I cannot find any documentation on how to perform an in-place upgrade. Does this documentation exist anywhere?

     

    thanks

    Jeff



  • 2.  Re: SDM 14.1 to 17.1 In-place Upgrade (No swing box)
    Best Answer



  • 3.  Re: SDM 14.1 to 17.1 In-place Upgrade (No swing box)

    Posted 09-19-2018 01:33 PM

    jeffery.mason 

    Do you require any additional assistance on this topic?

    If not, please mark one of the provided responses as correct so that this thread can be closed.



  • 4.  Re: SDM 14.1 to 17.1 In-place Upgrade (No swing box)

    Posted 09-20-2018 09:26 AM

    Hi Jeffery,

     

    An in-place upgrade is pretty straight forward, in my opinion. You literally launch the install from the current server where Service Desk is installed. The install will detect the current install and determine that an upgrade needs to be done. Then next->next-> as you follow the installation process prompts...

     

    It is that basic...

     

    ===

    Kind Regards,

    Brian



  • 5.  Re: SDM 14.1 to 17.1 In-place Upgrade (No swing box)

    Posted 09-24-2018 11:16 AM

    jeffery.mason 

    Do you require any additional assistance on this topic?

     

    If not, please mark one of the provided responses as correct so that this thread can be closed.