I need some help from your side in configuring some Reminder Notification on WorkFlow Task.
Work flow task is Assigned to one person on: 20.march.2019
We provide “Est. Completion Date” for the Task: 26.march.2019
The requirement is to send a notification one day before the “Est. Completion Date” is reached. On 25.march.2019
Can anyone help me configuring this scenario?
Have you considered using a Service Type on your task definition? Service Types can be used on Tasks as well as tickets.