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effects of introscope.enterprisemanager.baseline.max.metrics.baselined=0

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  • 1.  effects of introscope.enterprisemanager.baseline.max.metrics.baselined=0

    Posted 11-16-2018 08:00 AM

    Hi,

    I am having the issue described in the KB article on CQ5/AEM agents constantly connecting/disconnecting

     

    https://comm.support.ca.com/kb/apm-agents-are-disconnecting-and-connecting-to-em-collector-repeatedly/kb000008770#/

     

    Before I set introscope.enterprisemanager.baseline.max.metrics.baselined=0 as it suggests, can someone give me some details on what else this will impact?

     

    I could not find anything specific in the documentation.  Does it stop variance working? or what does it affect if I effectively turn off baselining?  What affect it any does it have on Team Center (we use ETC with multiple clusters)

     

    Thanks in advance!

    Lee

    ##caapm#applicationperformancemanagement#baselineusage



  • 2.  Re: effects of introscope.enterprisemanager.baseline.max.metrics.baselined=0

    Posted 11-16-2018 08:02 AM

    I should add, the constant connect/disconnect is limited to AEM/CQ5 agents - we have thousands of other agents that do not do this. 



  • 3.  Re: effects of introscope.enterprisemanager.baseline.max.metrics.baselined=0
    Best Answer

    Posted 11-16-2018 09:07 AM

    Hello Lee,

    That change will disable DA. DA alerting is heavy used in ATC, i would not recommend this.

    You should investigate why the agent are continuously disconnecting and connecting

     

    I suggest you to start fixing any possible configuration issue in your setup and implement all common best practices, I have summarize most of them here:

     

    Introscope Enterprise Manager Troubleshooting and - CA Knowledge 

     

    And very important, if possible try to upgrade to the most stable release, to obtain a copy of the latest hoftixes for 10.5.xor 10.7.x code branch you would need to contact Support

     

    If the problem persists, open a support case and include a copy of all logs and config directories from the EMS.

    As this is an issue with LB mechanism, we would need DEBUG logs from MOM(s) for a few minutes only (10 -15), this will help us understand the root cause of the disconnection

     

    I hope this helps,

    Thank you,

    Sergio



  • 4.  Re: effects of introscope.enterprisemanager.baseline.max.metrics.baselined=0

    Posted 11-16-2018 12:55 PM

    Dear Lee:

    This was covered in a KB:

     

    Disable Variance metrics - CA Knowledge 

     

    I agree with Sergio on finding out the agent disconnect issue rather than losing functionality

     

    Thanks

    Hal German