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Tuesday Tip: Disabling Audible Alarm Notifications

  • 1.  Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 08-24-2011 08:06 AM

    CA Spectrum Tuesday Tip by Bill Wolforth, Support Engineer for August 23, 2011

    How to disable Audible Alarm Notifications on the OneClick client?

    Description: By default audible alarm notifications are enabled on the OneClick client. When a new alarm is received a voice will let the user know a new alarm has occurred and what the severity is. Here are the steps to disable this feature if it is not required by the user or user group.

    Solution: To disable audible alarm notifications:

    In the OneClick Console window select the View menu and open the Preferences submenu.

    - In the Preferences window:
    - Expand the Alarms Tab Folder
    - Expand the Alarm Notification Tab Folder
    - Highlight the New Alarm Sound Option
    - Uncheck the alarm notifications you do not wish to receive by alarm severity.
    - Once the settings have been modified select Apply and then OK.
    - Now the Audible Alarms will be limited to the alarm severities that were left as checked under the New Alarm Sound Option Window.

    Lastly, if you are a Spectrum Administrator and need to turn off audible alerts for a group of users do the following:

    - Open the Users tab in OneClick
    - Right Click on the User Group that requires the change
    - Select Set Preferences
    - Expand the Alarms Tab Folder
    - Expand the Alarm Notification Tab Folder
    - Highlight the New Alarm Sound Option
    - Uncheck the alarm notifications you do not wish the group to receive by alarm severity.
    - Once the settings have been modified select Apply and then OK.
    - Now the Audible Alarms will be limited to the alarm severities that were left as checked under the New Alarm Sound Option Window for the selected group.



  • 2.  RE: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 08-25-2011 08:33 AM
    Thanks Bill for this informative post on How to disable Audible Alarm Notifications on the OneClick client.

    Mary


  • 3.  RE: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 08-25-2011 01:48 PM
    Thank you.


  • 4.  Re: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 09-01-2015 05:23 PM

    Bill,

     

    Do you know how to create when an specific alarm occurs,  one siren song play on console ?

     

    Regards



  • 5.  Re: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 09-01-2015 07:44 PM

    Hi ThiBorges,

     

    Do you have a software that can play the siren? If the software provides executable that can play the siren, we can utilize Spectrum AlarmNotifier SetScript to invoke the executable. So when the alarm occurred, SetScript called the executable and played the siren.

     

    Regards



  • 6.  Re: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 09-02-2015 10:03 AM

    Hello Widjaja

     

    Thanks for the info !

     

    But if I create this Notifier to invoke a wav for example this is play just on the server and not on Oneclick client alright ?

     

    Regards



  • 7.  Re: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 09-03-2015 01:51 AM

    Hi ThiBorges,

     

    You are right. Normally AlarmNotifier is running on SpectroSERVER machine, so idealy the sound software API you will invoke from the SetScript should have capability to remotely trigger the sound on the client PC.

    There is another option though but I don't really recommend, i.e. to run AlarmNotifier on the OneClick client PC (How to Pack Up CA Spectrum Utilities and Move Them to Another Computer - CA Spectrum - 10.0 - CA Wiki) , provided the OneClick client PC is running same Operating System with SpectroSERVER machine.

    Unfortunately the default Spectrum alarm sound on OneClick client cannot be customized.



  • 8.  Re: Tuesday Tip: Disabling Audible Alarm Notifications

    Posted 09-03-2015 11:52 PM

    Widjaja,

     

    Thanks for explanation and for your time

     

    Regards