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  • 1.  HTTP 403 ERROR while Accessing PM URL

    Posted Aug 30, 2018 02:38 AM

    HELLO,

     

    After installaction of CA Performance management now i am accessing the web view through URL: http://10.254.169.176:8181/pc  i enabled this port through network firewall and also disabled system firewall but its showing the following error.

    error shown while accessing PM url

     

    when i access it through 10.254.169.176:8181  i will get the following error.

    please guide me about the solution of the problem.



  • 2.  Re: HTTP 403 ERROR while Accessing PM URL
    Best Answer

    Broadcom Employee
    Posted Aug 30, 2018 03:54 PM

    Akash,

     

    For the first part, going to this URL will not work:

     

     http://10.254.169.176:8181/pc

     

    Go to the other URL instead:

     http://10.254.169.176:8181/

    Now regarding the 500 server error, are the Performance Center processes running?

     

    mysql

    caperfcenter_eventmanager

    caperfcenter_sso

    caperfcenter_devicemanager

    caperfcenter_console

     

    If they are all running, restart the console as it may of finished starting before the Device Manager:

     

    RHEL6:

    service caperfcenter_console restart

     

    RHEL7:

    systemctl restart caperfcenter_console

     

    Troy