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hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

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Sibusiso Nhleko12-12-2018 02:14 AM

  • 1.  hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-06-2018 05:44 AM

    I have started,restarted all the services and uninstalled open work bench

    still the same issue



  • 2.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-06-2018 06:43 AM

    Are you trying to install Open Work Bench in the PPM Server where the PPM application is installed.

     

    Install the scheduler client Open Work Bench in your local machine and access the PPM Application.

     

    Go to CSA and check the Installation status is shows as complete and check whether  the Database is available.

     

    Clear your browser caches and try accessing the PPM application again.

     

    Check if there are any errors reported in app-ca.log.



  • 3.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-07-2018 03:35 AM

    @Arunprasath Ramachandran

    I have clear the cache and the status is available, installtion is complete but still I face the same issue, 

    I have done this commands hoping it might work

    service stop remove all
    service add app bg nsa beacon
    service deploy all
    service start all

     

    still ricieve the same error

     

     



  • 4.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-07-2018 06:03 AM

    Try a different browser.

    Are you by any chance using NVIDIA display card?



  • 5.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-07-2018 06:08 AM

    I am not using NVIDIA

    Plus I have tried firefox, explorer, chrome same error 

    I also tried chenging  ports

    I am thinking to uninstall and reinstall again



  • 6.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-07-2018 06:13 AM

    Try accessing the application URL from other  machines and check for app-ca.log for any errors.



  • 7.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-07-2018 06:19 AM

    So it is not

    browser issue

    Nvidia Edge bug in Windows issue

     

    As it started in one PC trying your ID another PC and another ID in your PC would limit it further to your ID or your PC.



  • 8.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-10-2018 11:42 PM

    PPM login screen was appeared?  or login screen was blank screen?

    If you get blank screen after login PPM, your PPM Home Page maybe corrupted.

    Please check other page can be appeared. 

     

    For example, please try to display project list by following steps.

    1. specify project list URL like as below into your browser URL field

        http://<your PPM server>/niku/nu#action:mainnav.work&classCode=project 

    2. click enter key. It will display project list directly.

     

    If project list is appeared completely, your PPM Home Page maybe corrupted.

     

    Regards,

    Shoichi



  • 9.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-11-2018 01:31 AM

    thank you

     

    I could not find the right solution to this issue I ended up uninstalling CA PPM without indimidating the database , making the same settings when installing like the previous installation .

    then everything worked fine all the settings , projects , resources ,etc is working fine

    thank you



  • 10.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-11-2018 04:27 AM

    So you uninstalled and reinstalled CA PPM on the server, because you could not access that on a workstation?

    Did you try OWB after that?



  • 11.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-11-2018 04:36 AM

    not yet 

    but I am trying to use get I get this am not sure maybe I may have done something wrong any suggestions



  • 12.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-11-2018 08:42 PM

    Hi,

     

    To validate gel script, please use the following syntax.

     

    >gel -script hello.xml -validate

     

    Regards,

    Shoichi



  • 13.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue
    Best Answer

    Posted 12-12-2018 02:22 AM

    This has been answered over here.  I am trying to validate gel script.

    If in doubt ask the same question twice - please don't.



  • 14.  Re: hi I was using ca ppm working properly and then after installing open work bench when I open my appserver on the browser it returns a blank screen but the csa is working fine, I have uninstalled the workbench still I face the same issue

    Posted 12-12-2018 02:14 AM

    thank you so much