Clarity Service Management

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Service Management Installation

  • 1.  Service Management Installation

    Posted 07-30-2018 06:17 AM

    Hi Friends

    Could you kindly assist us to get SDM, Service Catalog and Asset Management, Jaspersoft Reports and Dashboards running on our environment? What are the exact installation steps.  Can these be installed and run in one server or must they each be installed in their own separate servers?  Does the integration of all these solutions happen automatically.  Are there any requirements that must be met before our Office 365 can be able to send and receive notifications? I hope I am not asking too much in one inquiry. 


    Thanking you in Advance.

  • 2.  Re: Service Management Installation

    Posted 07-30-2018 09:50 AM

    Have you looked at the documentation CA Service Management Home - CA Service Management - 17.1 - CA Technologies Documentation ?

    Or are you looking to engage some professional services?

  • 3.  Re: Service Management Installation

    Posted 08-03-2018 07:25 AM

    Thank you so much Lindsay for your assistance.  Apologies for not coming back to you.  We are still busy with the installation.  I will let you know if we succeed once we are done.  

  • 4.  Re: Service Management Installation

    Posted 08-02-2018 04:05 PM


    Do you have any additional questions regarding this topic?

    If not, please mark Lindsay_Estabrooks answer as correct so that this thread can be closed.