Layer 7 Privileged Access Management

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Received fatal alert: protocol_version (pid:4261)

  • 1.  Received fatal alert: protocol_version (pid:4261)

    Posted 06-26-2018 03:45 PM

    Can anyone give us a hand on what we are seeing on our Threat Analytics box when trying to connect to PAM?  Are we missing something?

     

     #threatanalytics

     

    ERROR There was an error validating the CA PAM Adapter connection parameters - Exception in PAM API access: Received fatal alert: protocol_version (pid:4261)



  • 2.  Re: Received fatal alert: protocol_version (pid:4261)

    Posted 06-27-2018 12:26 PM

    This issue originated from the TA server itself not PAM.  Log file located at productions.log.

     

    This resolved itself shortly after posting to communities.



  • 3.  Re: Received fatal alert: protocol_version (pid:4261)

    Posted 06-27-2018 12:27 PM

    I contacted Ian and the problem resolved itself. 

    (The error was not a CAPAM error, but was coming from the Threat server).