All agents are actively in running state on test servers.
But when we are trying to execute the action through Tool getting like intializing the action for long time.Even a simple delay action.We did stop and restart the agent in the server as well.still getting like this below snapshot.
Getting like this for long time.
Please suggest us further to solve this issue.
Did you check the following article?
Test action stuck with CA Release Automation Agent - CA Knowledge
I recommend to check Resolution 2 - 3 in your case.
If you cannot resolve the problem after that, please open a support case with logs on NAC and Agent.
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Thanks Yas, for sharing. Really it is helpful for us.
I'm also happy.