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AXA:duplicate metrics on MOM logs

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  • 1.  AXA:duplicate metrics on MOM logs

    Posted 02-12-2018 04:39 AM

    Hello,

    after installing AXA i see , in the mom logs, the following error:

     

    1/31/18 02:20:40.049 PM CET [ERROR] [Harvest Engine Pooled Worker] [Manager.JavascriptEngine] JavaScript Calculator /appl/Introscope10.5.2.15/./scripts/Browser-AggregatedTree.js is generating the following duplicate metric with the metric url "SuperDomain|Custom Metric Host (Virtual)|Custom Metric Process (Virtual)|Custom Business Application Agent (Virtual)|By Business Service|<mydomain>/443|/spool/forms/FrmLogin.asp|Browser:Average Response Time (ms)". The duplicate metric generated will be dropped. Please rectify the script to prevent generating duplicate metrics.

     

    Why this .js script is creating the duplicate metric ?

    I have lot of these errors..

    Thanks

     

    Davide



  • 2.  Re: AXA:duplicate metrics on MOM logs

    Posted 02-12-2018 05:17 AM

    Please tell us what version of APM & AXA are installed.



  • 3.  Re: AXA:duplicate metrics on MOM logs

    Posted 02-12-2018 05:20 AM

    Thanks for your answer:

    APM 10.5.2

    AXA  17.3

     

    Thanks

    Davide



  • 4.  Re: AXA:duplicate metrics on MOM logs
    Best Answer

    Posted 02-12-2018 04:20 PM

    Hi Davide,

    Browser-AggregatedTree.js should be aggregating Browser Agent metrics. I did find a 10.5.1 Hot Fix where it was not doing that at all so perhaps the duplication in your 10.5.2 environment is an unexpected fallout from that fix.

    So we can review in detail I would suggest to create a support case and upload the MOM IntroscopeEnterpriseManager.log after enabling DEBUG in the IntroscopeEnterpriseManager.properties file (log4j.logger.Manager=DEBUG,console,logfile)

    https://comm.support.ca.com/csupport/CaseManagement/cases/new 

     

    Thanks

     

    Lynn



  • 5.  Re: AXA:duplicate metrics on MOM logs

    Posted 02-21-2018 04:30 AM

    Ok thank you

     

    Davide



  • 6.  Re: AXA:duplicate metrics on MOM logs

    Posted 03-28-2018 03:29 AM

    Hi Davide,

     

    Did you raise a support case for this behaviour - I was unable to find one, I am interested as I am investigating a similar problem

     

    thanks

    Mike



  • 7.  Re: AXA:duplicate metrics on MOM logs

    Posted 04-23-2018 11:19 AM

    Still not... sorry