Layer7 Access Management

Expand all | Collapse all

SM on server restarted - event id 1000 occured.

Jump to Best Answer
  • 1.  SM on server restarted - event id 1000 occured.

    Posted 11-07-2016 10:23 AM

    Log Name:      Application

    Source:        Application Error

    Date:          10/16/2016 11:32:03 PM

    Event ID:      1000

    Task Category: (100)

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      server name

    Description:

    Faulting application name: mkconfig.exe, version: 0.0.0.0, time stamp: 0x483c2544 Faulting module name: MSVCR71.dll, version: 7.10.3052.4, time stamp: 0x3e561eac Exception code: 0xc0000005 Fault offset: 0x00002849 Faulting process id: 0x3c28 Faulting application start time: 0x01d2282f677357ef Faulting application path: C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\mkconfig.exe

    Faulting module path: C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\MSVCR71.dll

    Report Id: a6bc5a9b-9422-11e6-87b9-005056bd302d

     

     

    Issue is application restart continuous for every half hr can any please help me 



  • 2.  Re: SM on server restarted - event id 1000 occured.
    Best Answer

    Posted 11-07-2016 04:42 PM

    Hi Naveen,

     

    mkconfig.exe is NOT related with Policy server.

    Please clarify your issue in detail.

     

    Regards,

    Ujwol



  • 3.  Re: SM on server restarted - event id 1000 occured.

    Posted 11-28-2016 10:15 AM

    Hi Ujwol,

     

    Can you please get me out with this error,it is continuous restarting for ever half n hours

     

    Please check the below screen shoot 

     



  • 4.  Re: SM on server restarted - event id 1000 occured.

    Posted 11-28-2016 10:29 AM

    Hi Ujwol,

     

    Log Name: Application
    Source: Application Error
    Date: 11/27/2016 5:33:37 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: MDZUSOKTULUTL06.KRFT.Net
    Description:
    Faulting application name: mkconfig.exe, version: 0.0.0.0, time stamp: 0x483c2544
    Faulting module name: MSVCR71.dll, version: 7.10.3052.4, time stamp: 0x3e561eac
    Exception code: 0xc0000005
    Fault offset: 0x00002849
    Faulting process id: 0x12c8
    Faulting application start time: 0x01d24906abe10952
    Faulting application path: C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\mkconfig.exe
    Faulting module path: C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\MSVCR71.dll
    Report Id: eb0d6f24-b4f9-11e6-aa4a-005056bd302d
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-11-27T23:33:37.000000000Z" />
    <EventRecordID>2085713</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MDZUSOKTULUTL06.KRFT.Net</Computer>
    <Security />
    </System>
    <EventData>
    <Data>mkconfig.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>483c2544</Data>
    <Data>MSVCR71.dll</Data>
    <Data>7.10.3052.4</Data>
    <Data>3e561eac</Data>
    <Data>c0000005</Data>
    <Data>00002849</Data>
    <Data>12c8</Data>
    <Data>01d24906abe10952</Data>
    <Data>C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\mkconfig.exe</Data>
    <Data>C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\MSVCR71.dll</Data>
    <Data>eb0d6f24-b4f9-11e6-aa4a-005056bd302d</Data>
    </EventData>
    </Event>



  • 5.  Re: SM on server restarted - event id 1000 occured.

    Posted 11-28-2016 12:19 PM

    Hi Naveen,

     

    As mentioned by Ujwol, mkconfig.exe is NOT related with Policy server.

    I found below information related to the same error.

    http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/iexplorecom-appcrash-fault-module-name-msvcr71dll/2d0235eb-dc43-485b-adf6-6f858335447a

     

    Thanks,

    Sharan



  • 6.  Re: SM on server restarted - event id 1000 occured.

    Posted 11-29-2016 03:31 AM

    Hi Naveen,

     

    The crash occurs in the program :

     

        mkconfig.exe

     

        Faulting application name: mkconfig.exe,
        version: 0.0.0.0, time stamp: 0x483c2544
        Faulting module name: MSVCR71.dll,
        version: 7.10.3052.4,
        time stamp: 0x3e561eac
        Exception code: 0xc0000005
        Fault offset: 0x00002849
        Faulting process id: 0x3c28
        Faulting application start time: 0x01d2282f677357ef
        Faulting application path: C:\Program Files (x86)\CA\SharedComponents\CCS\AT\services\bin\mkconfig.exe

     

    which seesm to be related to a CA Product called :

     

          CA NSM Agent Technology Services

     

    Please open a case or start a community for this product.

     

    Best Regards,
    Patrick