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Incident Default Layout

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  • 1.  Incident Default Layout

    Posted 10-11-2017 05:52 AM

    I need to add a new tab in the incident object layout but I can't find it anywhere... is there somewhere I can customize this layout?

     

    Thanks!



  • 2.  Re: Incident Default Layout

    Posted 10-11-2017 06:12 AM

    Can you please go through the below community post and see if that is helpful

    New Button under Custom Object Views 

     

    Regards,

    Sirkanth G



  • 3.  Re: Incident Default Layout

    Posted 10-11-2017 06:22 AM

    Hi Srikanth, thanks for your response.

     

    This feature is only for custom objects, not stock objects. There is no "Incident"  when you browse the type options for a new page.



  • 4.  Re: Incident Default Layout
    Best Answer

    Posted 10-11-2017 06:20 AM

    I checked and did not find any default page layout that is available to be modified for incidents. I also checked on the object level and did not find a way to add a new tab as you might be looking for. Hence, I don't think there is a way to add a custom tab in the Incident Properties page. 

     

    Thanks,

    Abhisek Dhar



  • 5.  Re: Incident Default Layout

    Posted 10-11-2017 06:24 AM

    Hi Abhisek, thanks, I had also checked this and didn't find anything either.

     

    Seems there is no way to modify this layout.



  • 6.  Re: Incident Default Layout

    Posted 10-11-2017 07:57 AM

    Yes, you cannot and you don't have any option as this is an out of the box object. Your access is very limited for these kind of objects.