Automic Workload Automation

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  • 1.  Clear old WPs

    Posted Jul 24, 2017 06:01 AM
    I've reduced the number of WPs on a test UC4 engine V9 SP12.
    Old WPs remain visible on System Over View.
    Is it possible to remove them ? How ?


    If you are not able to see them inside the folder "no folder" of your client 0, then it can be a refresh issue.
    I advise you to do a cold start and then restart the user interface Java:
    https://community.automic.com/discussion/6727/3-different-ways-of-doing-a-cold-start




  • 2.  Clear old WPs

    Posted Jul 24, 2017 07:14 AM
    Hi,

    Unfortunately doing a COLD start will not help in this case, as it does not affect the OH and HOST tables, where server processes exist as objects.

    In such a case you have 2 ways of removing those server processes

    1. From the Explorer / Process Assembly in Client 0.

    They are located in <No Folder>

    tnmk863v5vde.png 
    This won't work in scenarios where the Automation Engine is refusing to start with this error message:
    U0038140 Action not possible. Different Automation Platform Systems were started with this database
    You will then have to use the solution 2. :

    2. Issue a DELETE statement in order to remove the WPs.

    Please create a support case for this issue. Here is the related Known Error article:
    https://automic.force.com/support/apex/CommunityArticleDetail?id=ka4b000000005Rs                                           

    Best regards,
    Antoine