Automic Workload Automation

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  • 1.  Utilities Won't Pick up Java 64

    Posted Jun 19, 2013 02:56 PM
    Hi.  Am having my team install V9 utilities and 3 out of 4 worked fine.  The last one - even though we did the install the same way - when you try to run the utilities it doesn't work.  The GUI won't come up.  If I run the program manually it tells me that I need to be using Java 64.  Well, I have that in the INI file to directly point to the Java 64 directory.  I know this probably has to do with the ENV variables on the windows workstation, but that's about as far as I get.  I'm just randomly searching around at this point as I don't know where it would be.  I checked his system env variables and he had an entry for JAVA.  I completely deleted it.  Still didn't help.  Does anyone know where else a setting might be that would override my hard coded directory in the INI file? Thanks.


  • 2.  Utilities Won't Pick up Java 64

    Posted Jun 20, 2013 04:00 AM
    Hi Laura, What is the path you're setting in the .ini? Can you set the path to $JAVA_HOME/bin in the PATH environment variable? From a command window, if you type in 'java -version' it should return 64 bit if the environment is set correctly. -Jenn


  • 3.  Utilities Won't Pick up Java 64

    Posted Jun 20, 2013 03:17 PM
    Laura, I may be thinking of a slightly different issue here but some of the 64 bit Java utilities require that you launch them from the bat file in the bin directory instead of the .exe or .jar.  That could be just There might also be mutliple java entries in your path.  Copy the path out into a notepad and do a search for Java.  Try putting the 64 bit path at the front of the path variable. Try that and we can take a look at it next week when I am on site.


  • 4.  Utilities Won't Pick up Java 64

    Posted Jul 24, 2013 12:08 PM
    Hi Laura, you can specify the java version in most of the utilities ini files. E.g. UCYBDBLD: ; command how to start the utility cmd="javaw" -Xmx512m -cp .;.\UC4LookAndFeel.jar -jar ucybdbLd.jar Change this line to: ; command how to start the utility cmd="C:\Program Files\Java\jdk1.7.0_17\bin\javaw" -Xmx512m -cp .;.\UC4LookAndFeel.jar -jar ucybdbLd.jar - Alexander


  • 5.  Utilities Won't Pick up Java 64

    Posted Nov 18, 2013 10:25 AM
    This is still an issue unfortunately.  And my company just made everyone upgrade to a newer version of Java for security reasons.  And now MINE is broke / not working. This is how I set the path in the INI: cmd="C:\Java64_7u21\bin\javaw" -cp .;.\UC4LookAndFeel.jar -jar ucybdbun.jar When I go to Environment Variables - I hardly have anything in PATH - C:\Program Files (x86)\IDM Computer Solutions\UltraEdit\;C:\Program Files (x86)\ZANTAZ\EAS Outlook Addin\bin I added in ";C:\Java64_7u21\bin" into the PATH, but still no dice. Any other ideas or things to try? 


  • 6.  Utilities Won't Pick up Java 64

    Posted May 27, 2014 05:16 PM

    Hi Laura,

    at some Windows installations I got the same issue. A good workarround is to use the ucyxxxxx.bat of the component fails and not the .ucyxxxxx.exe.  
    I guess in this cast not the java is the issue, the c-loader runs in an issue.

    example if the ucybdbld.exe fails to bring up the UI use the ucybdbld.bat from the bin directory.